Consulting

The Wynleigh International Approach

Wynleigh International is a company specialising in services which assist the client to develop formal, business process focused, management systems. The purpose of which is firstly to gain business advantage through consistency and secondly to obtain marketing benefits through compliance to international standards, e.g. ISO 9000 series, ISO 14001, HACCP, Health and Safety standards etc.

Objectives

The prime objective of such an intervention is to develop the skills and culture within the client organisation to embark on a path of continuous business improvement. The destination of the improvement journey being a world class competitor.

Solution Methodology

The methodology employed is based on proven principles using internationally accepted standards in conjunction with an assessment model which allows the client to continuously evaluate its progress against:

• its own policies, objectives and targets as well as,

• the strategies and achievements of its competitors.

The System

The client is empowered to develop a management system which complies to standards which are appropriate to the client’s core business.

This is achieved through implementing the following steps:

• Assessment and report on current practices with feedback on a gap analysis

• Formation of Steering Committee, appointment of System Representatives and development of project plan.

• Facilitation of Policy development

• Education of key players in understanding the requirements and methodology

• Facilitation of Procedure and Work Instruction development (Management System Development)

• Facilitation of Selection of Certification Body selection

• Pre-Certification Audit

• Ongoing System Maintenance

• Continous Improvement

• Additional assistance is supplied in the form of software packages and the development of paperless (computerized) systems.

• Supplier Development

The Software

Where the client so desires, a tried-and-tested software application and supporting methodology is used to deploy the management system in a controlled manner. The nature of the application ensures involvement at all levels - hence the focus, be it safety/health/environment/quality management, becomes part of the way the enterprise is run and not an additional sequence of activities.

Business Excellence

As a member of the SA Excellence Foundation, Wynleigh International promotes the SA Excellence Model (a combination of the American and European model). The methodologies and software used, encourage the client to move beyond mere compliance to standards. As additional services the client may require assessment to the model or may need to train in-house Assessors. These options are available and are dependent on client aspirations.

SAEM criterion include:

• Leadership

• Impact on society

• Policy and Strategy

• Customer satisfaction

• Customer and Market focus

• People satisfaction

• People management

• Supplier and Partnership performance

• Resources and Information management

• Business results

• Processes

The self assessment process is tailored to suit the clients business, driven by client strategy and action plans. It allows the organisation to benchmark best in class practices across the business spectrum and the resultant strengths and areas for improvement are used to steer the organisation toward excellence.